Welcome to Simsinos Casino. Start with a wager-free welcome bonus, climb the SimsyQuest levels as you play and back your picks in our sportsbook.
Our lobby is built around three areas, Slots, Live Casino and Sportsbook, so reels, live tables and sports markets all sit under one account.
Our standard Welcome Package is claimed in the Deposit section and covers your first two deposits. The minimum deposit to qualify is A$20, and the welcome bonuses apply to deposits up to €250. Caps and limits set in euros apply as the equivalent in your account currency.
Your first deposit brings a 100% wager-free bonus up to €250. We add 110 free spins on Hot Ross by Hacksaw Gaming the moment the deposit goes through. Where that game is unavailable in your region, the spins go to Gates of Hades by Pragmatic Play.
The second welcome bonus matches that deposit 100%, again capped at €250 with no wagering. It comes with 140 free spins on Le Fisherman by Hacksaw Gaming, or on Super Gummy Strike by Pragmatic Play where Le Fisherman is unavailable. The first 20 spins land at once and the next sets follow every 24 hours over 7 days.
Welcome Bonus winnings carry no maximum withdrawal limit. The cap on Free Spins in the Welcome Package is €100 unless an offer sets another figure, and those spins expire seven days after they are credited. With a wager-free bonus you get a one-time withdrawal request, and making it ends the current bonus. Any funds left on the balance after that count as bonus winnings and stay under the bonus rules.
Prefer to pay in crypto? Pick the Crypto Welcome Package when you choose a cryptocurrency payment method in the Deposit section. It gives a 100% bonus up to €250 on the first deposit, and the second crypto welcome bonus matches the next deposit in the same way. Each crypto bonus carries a wagering requirement of 40 times the bonus amount.
For each of those deposits you choose Standard or Crypto, never both on the same one. Our casino and sports welcome offers do not combine, so you claim only one Welcome Offer.
Each offer goes to one player, one household address, one shared computer or IP address, one email address, one phone number and one payment method. Unless a promotion gives another period, an active bonus is wagered within 30 days of issue, otherwise the bonus funds and the winnings tied to it are forfeited. Reload bonuses are open to you only while you have no pending withdrawal.
Your real balance is played first, and bonus money comes into play once that balance reaches zero. While a bonus is active, the maximum bet size is €5 per bet or spin unless the offer states a different limit. Going above it can lead to an account check, removal of the bonus funds and void winnings.
Slot games count 100% towards wagering. All other games count 0%. With an active bonus you cannot play the sportsbook, crash games, table games, video poker, jackpot games or live casino, and a list of individual slot titles is excluded too. Playing any of these while a bonus is active forfeits the bonus and any winnings from it, and we may update this list at any time.
When you pick a method in the cashier, an eligible bonus shows up for selection, and some methods do not qualify. Unused bonus funds can be removed after a continuous period of two months without a login. As a general rule, spins given at account registration without a deposit pay out at most €10, and a deposit may be needed before that withdrawal. Using multiple accounts, hiding IP addresses or using a VPN all count as bonus abuse. A Bonus Hunt, saving up game bonuses to play them later in a row, is not allowed with an active bonus or with bonus winnings. If we find one, all winnings are voided and we return your last deposit to your account.
SimsyQuest is our loyalty program, with cashback, free spins, Big Spins and cash prizes waiting across its levels.
You collect points after at least one deposit, on each bet placed in our casino. Video Slots earn at 10% without an active bonus and 5% with one. Live Casino earns at 1% without an active bonus and 0.5% with one.
Cashback is worked out on your net casino losses from Friday 00:00 to Thursday 23:59 CET and paid every Friday at 04:00 CET. To receive it, make at least one deposit during that week and place at least one bet in the calendar month. Your balance must be below €1 when the cashback lands. Cashback expires 14 days after crediting. The minimum payout is €1 and the maximum cashback payout is €10,000 per week. Reach a new level and its higher percentage starts from the following week. Sports bets stay outside cashback, which covers casino gameplay unless an offer says otherwise.
Free spins, Big Spins and cash prizes are all credited instantly upon reaching a new level, with no maximum cashout amount on any of them. The spins expire three days after crediting and have no wagering requirement. Cash prizes expire seven days after crediting. Cash prizes and weekly cashback each come with a one-time wagering requirement before any withdrawal.
| Level | Cash Prize | Weekly cashback |
|---|---|---|
| Level 5 | €10 | 5% |
| Level 10 | €20 | 10% |
| Level 15 | €50 | 15% |
| Level 20 | €100 | 20% |
| Level 25 | €200 | 25% |
Drops & Wins adds opt-in daily surprises and leaderboard races on top.
Bet with us online, on desktop or on mobile devices. Bets sent by post, email or fax are void whatever the result. We can decline any bet, and a bet counts once we confirm acceptance. A bet placed without sufficient funds in the account is void. Check every selection before you confirm, because once bets are placed you cannot cancel them. We may cancel or change a bet when an event is suspended, after an obvious error or for a legal reason. Each accepted bet gets a unique transaction code, and we settle only bets that carry one.
Place your first qualifying sports bet with a stake from €10 at minimum odds of 1.50. It can be a single, or a combo or system bet with at least 3 selections. If that bet is settled as a loss, we credit a Free Bet right away, and a winning first bet ends the offer. The Free Bet will match the stake of that first bet, from €10 up to €100. Find it in My Bonuses under Free Bet and on your bet slip.
Unless stated otherwise, use the Free Bet within 30 days of being credited. It must be used in full in a single bet unless its own terms allow a split. A Free Bet on the opposite outcome to your own real-money bet on the same event voids both bets and cancels the Free Bet for good. If the market is subsequently voided, no return is paid and the Free Bet is gone. The stake itself stays with us, and only net winnings move to your withdrawable balance, with no maximum cash-out limit on them.
We take cryptocurrency and traditional payment methods. Methods and deposit limits are listed in the Cashier section, and some methods are not offered in every country. Deposit funds using payment methods in your own name only. A deposit shows in your balance as soon as the payment service provider processes it, though a payment system or another third party can slow it down.
Wager 100% of your deposit value before you request a withdrawal. We may withhold any withdrawal until your identity is verified. Where possible we pay out to the same payment method you used to deposit, and a payout can be split if you deposited with several methods. Crypto withdrawals go to the wallet address you give with a valid request. The minimum withdrawal is €20 and the maximum withdrawal amount is €50,000 per month, both can vary by method, and higher VIP levels may have exceptions. At our sole discretion we may pay that monthly amount in smaller parts or scheduled payments, and that decision is final. If we suspect misconduct, an investigation can bring a temporary suspension of deposits, withdrawals or gameplay until it is complete, and we may not always be able to explain the details. Ordinary withdrawals carry no charge from us, though your bank or your chosen payment methods may apply fees of their own.
Sign up with your email address, full name, date of birth and residential address. We allow one Simsinos account per player. Opening a second account or using someone else's leads to closure of all accounts, retained funds and a ban on future access. We can ask for ID, proof of address or bank statements at any time. Your username cannot be changed after sign-up.
You must be at least 18 years of age, or older where your jurisdiction requires it. We do not take players from jurisdictions where gambling is prohibited, and each player keeps their play within the laws of their respective jurisdictions.
An account turns dormant after 6 months without activity. We email you up to one month before that happens, and an inactive account may carry a €5 per month administrative fee. When an account closes, the payout of the remaining balance may be subject to withdrawal or administrative fees depending on the payment method. If the final withdrawal amount on closure is under €10, it is kept as a closure fee.
Set weekly deposit limits, or daily and monthly ones, to keep your play in check.
Self-exclusion can run temporarily or permanently, for a period you choose. Send the request to [email protected]. A request made in chat is not recognised, and we point you to the designated customer support email instead. The exclusion starts as soon as the confirmation email reaches your registered address, and it shows the end date. Changes to a time exclusion go in writing. A longer exclusion starts once our team confirms it, and shortening or removing one comes with a 24-hour cooling-off period.
During self-exclusion, holding account balances is prohibited, access to the account for withdrawals is restricted, and placed bets are neither voided nor refunded. Wagers, reward funds and promotional entries made during that time are forfeited, with nothing refunded on reactivation. You are also ineligible for benefits, bonuses and reload offers until the period ends. For outside help, we point players to the self-help organisations Gambling Therapy and Gamblers Anonymous.
Reach our team via LiveChat or at [email protected]. LiveChat is available upon logging into your Simsinos account.
We protect your data with SSL and other advanced encryption techniques, both in transit and in storage. Only staff and contractors with a genuine business need to know can open it, and they are bound by confidentiality. Regular security assessments help us find and fix weak spots.
