Privacy Policy

What we collect

We collect the details you give at registration, such as your name, address, date of birth and contact details, along with account data such as balances, deposits, withdrawals, bonuses and activity history. When needed for checks, we ask for identity documents, proof of address and bank statements.

Why we use it

We use your data to open and run your account, process payments, provide support, verify your age and identity and meet anti-money laundering duties. We send promotions only when you agree to receive them, and you can change your mind about it whenever you like.

How long we keep it

We keep data only as long as the law and our duties require. Account data such as balances, deposits, withdrawals and bonuses is kept for 10 years. When a retention period ends, the data is deleted or anonymised.

How we protect it

We use SSL and other advanced encryption for data in transit and in storage. Only staff and contractors with a real business need can access it, and they are bound by confidentiality. We run regular security checks and have procedures to deal with any data breach.

Your rights

You can see your account information in real time once logged in. You can ask us to correct, restrict or delete data, object to marketing and withdraw consent. To use these rights, contact Customer Support via LiveChat or at [email protected]. We may need to confirm your identity and we reply within one month.

Children

Our services are not meant for anyone under 18 and we do not knowingly collect their data.